RND Operations Sr. Engineer

JOB PURPOSE 
Responsible for execution testing and developing polymer product packaging and its related as well as preparation of specifications and qualifications so that the polymer products quality & quantity are maintained from storage until delivery to customers. To operate the management system and company programs to achieve the company goals as well as to keep and ensure the RND equipment are always in good condition ready to be used.
 

JOB ACCOUNTABILITIES

1. Conduct qualifications and data analysis on polymer product packaging and its relation in order to keep and maintain the quality and quantity of polymer products inside.
2. Handling Customer complaint and Negative Feedback (NF) investigation on polymer product packaging and its relation as well as define Root Cause Analysis and communicate it to relevant team in order to make improvement for keeping and increase customer satisfaction.
3. Analyse quality of incoming product packaging as well as responsible for its quality improvement and manage Non-Conformity Report (NCR) of abnormal case and communicate with vendor via CNP to find out the resolution.
4. Prepare schedule and conduct regular inspection to ensure the raw material for production is still in good condition in each production stage as well as to follow up finding of inspection which affect to end product to prevent customer complaint and increase customer satisfaction to polymer product.
5. Handling and in-charge for management audit activities as well as suppliers and customers audit.